At Dirghaanshi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via payment gateways)

Non-Personal Information:

  • Browser type and device information

  • IP address

  • Pages visited and browsing behavior (for analytics and improvement)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Improve website functionality and user experience

  • Send promotional emails, offers, or newsletters (only if you opt-in)

  • Prevent fraudulent transactions and ensure website security

We do not sell, trade, or rent your personal information to third parties.

3. Payment Security

All online payments are processed through secure and trusted payment gateways. We do not store your complete debit/credit card details on our servers. Your financial information is encrypted and handled by certified payment service providers.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand user behavior and improve services

  • Provide personalized content and offers

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Data Sharing & Disclosure

We may share your information only in the following cases:

  • With courier and logistics partners to deliver your orders

  • With payment gateway providers to process transactions

  • When required by law or legal authorities

All third-party partners are required to maintain the confidentiality and security of your data.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no online transmission can be guaranteed 100% secure.

7. Your Rights

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of your data

  • Opt-out of promotional communications at any time

To exercise these rights, you may contact our support team.

8. Third-Party Links

Our website may contain links to third-party websites. Dirghaanshi is not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team. We are committed to ensuring your privacy and maintaining your trust with Dirghaanshi.