Welcome to Dirghaanshi. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of the Dirghaanshi website and all related services. By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

Dirghaanshi reserves the right to update, modify, or change these terms at any time without prior notice. Continued use of the website after any changes implies acceptance of the revised terms.

2. Products & Services

Dirghaanshi offers herbal personal care products, puja samagri, yantras, gemstones, and other wellness-related items. We strive to ensure that all product descriptions, images, and details are accurate. However, minor variations in color, packaging, or appearance may occur due to natural ingredients or photography limitations.

All products are intended for personal use only and not for resale without written permission.

3. Pricing & Payments

All prices listed on the website are in INR and inclusive/exclusive of applicable taxes as mentioned. Dirghaanshi reserves the right to change prices at any time without prior notice.

Payments must be made through the available secure payment methods on our website. Orders will be processed only after successful payment confirmation.

4. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation via email/SMS. Dirghaanshi reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

Customers may cancel their order only before it is dispatched. Once shipped, cancellations are not permitted.

5. Shipping & Delivery

We aim to deliver products within the estimated delivery timelines. However, delays may occur due to logistics issues, weather conditions, festivals, or unforeseen circumstances. Dirghaanshi shall not be held liable for such delays.

Customers are responsible for providing accurate shipping details. Any additional charges due to incorrect address or failed delivery attempts may be borne by the customer.

6. Returns, Refunds & Replacements

Returns and refunds are governed by our Refund & Return Policy. Customers are advised to review the policy carefully before making a purchase. Dirghaanshi reserves the right to approve or reject return requests based on product condition and eligibility criteria.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Dirghaanshi and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Post or transmit harmful, abusive, or misleading content

  • Attempt to gain unauthorized access to our systems or data

Violation of these terms may result in termination of access to our services.

9. Limitation of Liability

Dirghaanshi shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Customers are advised to read product descriptions and usage instructions carefully before use.

Spiritual and wellness products are based on traditional beliefs and are not a substitute for professional medical, legal, or financial advice.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website shall be subject to the jurisdiction of the competent courts in India.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team. We are always happy to assist you and ensure a safe and transparent shopping experience with Dirghaanshi.